Frequently Asked Questions

Check here for answers to frequently asked questions about Terrapin Logo and other Terrapin products. Click on a topic for a list of common questions and answers. FAQs are also searchable so you may enter your question in the search field and click Search to see if an answer is available.

If you are unable to find an answer to your question, send your question to Terrapin. We will get back to you and may even add your question to the FAQs to help others in the future.

For questions around Terrapin Logo, please refer to the Logo FAQs page.


For questions about Bee-Bot, Blue-Bot, Pro-Bot, InO-Bot and Easi-Scope please refer to the Robot FAQs.

Ordering and Shipping

For questions about ordering, shipping, quotes, tax and more please refer to the Tips FAQs.